It is essential to collect your personal information in order to be able to make any purchase at TemPlaza. It would be impossible to make purchase unless you share personal information with us. It is required to provide us with data in the form of username and password to be able to enter our website. At the moment of registration, you give us consent to send you some informative e-mails. Additionally, your data has to be used while accessing technical support and it is required to make consent to this. Apart from that, in case of issuing invoices or other documents, the buyer is obliged to inform us about his/her detailed personal information; such as name, address.
Except the use of your personal data for administrative and analytical purposes, it is allowed to use it in case of some legal actions. Protection and defense of the rights or property of TemPlaza are taken into consideration, as well as, merger or other business actions.
If you give permission to send you informative messages, including newsletters about product upgrades, updates, new products/services or discounts available, you have to remember about informing us about changing or updating your e-mail address or other changes you may make. If you are unable to make any changes yourself, we can do it on your request. Also, remember about unsubscribing when you do not want to receive any news messages from us as it is possible to do so.
Information gathered and stored at templaza.com is fully protected. We do our best to secure data collected and do not disclose to any unauthorized person. All data is restricted to TemPlaza employees and external service providers only and they are entitled to use your personal information, however, it is forbidden to misuse this data. If anyone uses classified data in the wrong way, we will take appropriate disciplinary action.
However, we do not take responsibility for data used during PayPal payment as your personal information used there is not registered by our system and has to be protected by PayPal security system.
We need to have consent to disclose your personal information because it is impossible to make any purchase without it. If you do not agree to share this data with us, it will be barely possible to offer you any services/ products.
At any time, you may inform us about not willing to share with us your personal information and disclosing it. However, because of that fact our services offered will be restricted. Apart from that, there are some situations where we are forced to use your personal information despite the fact that you withdraw your consent to disclose your information.
Till this moment, there are several ways you can get support from our staff, namely:
When being our member, you have access to our forum where you can post your problem and get support to solve it.
It includes two supporting systems: the Ticket system, by submitting a ticket about your problem to us, member will receive answer to the problem. It is also fast and easy to check whether your problem has been solved and how it is fixed.
The second worth-mentioning supporting system is FAQ includes a lot of useful information to be found.
Welcome to the TemPlaza Refund Policy. You will have 7 days to try out the product and make sure that it fits your needs. If for any reason, you are not satisfied with your purchased products, we will refund full amount.
Here are the situations in which we will give a refund on an item and related services you have purchased.
An item is "not as described" if it is materially different from the item description (when it comes to the features and functionality) or preview. If it turns out the item is "not as described" you will be entitled to a refund.
If an item doesn't work the way it should and can't easily be fixed you are entitled to a refund of the item. This includes situations where the item has a problem that would have stopped you from buying it if you'd known about the problem in the first place. If the item can be fixed, then the we will do so promptly by updating the item otherwise you are entitled to a refund of that item.
If an item contains a security vulnerability and can't easily be fixed you are entitled to a refund of the item. If the item can be fixed, then we will do so promptly by updating the item. If the item contains a security vulnerability that is not patched in an appropriate timeframe then you are entitled to a refund of that item.
If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:
This End User License Agreement (EULA) is a binding legal agreement between you and CLEVERCRM.CO. The purchase, installation or use of products by CLEVERCRM.CO provided on the CLEVERCRM.CO website represents that you have fully read, understood, and agreed to be bound by the terms outlined below.
Every Joomla Extensions, Modules, Plugins, Addons, Templates produced by CLEVERCRM.CO are released under the GNU General Public License, version 2 (http://www.gnu.org/licenses/gpl-2.0.html). Specifically, the PHP codes in CLEVERCRM.CO products are distributed under the GPL license.
The grant to use the products on more than one domain is allowed and there are no restrictions placed. However we provide support only for the domain(s) that you have pre-registered with us, for the length of your subscription that you have purchased.
When you post a support request through our online support system, it will track if you have an active license when you post a support request.
We do not restrict you from modifying the codes in our products.
There is no limit on usage of our softwares granted under an active license subscription, however licensed domain(s) are required in order to obtain the following services outlined below:
You are authorized to make any modification(s) to CLEVERCRM.CO extension PHP code. However, if you change any PHP code and it breaks functionality, support may not be available to you.
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